Privacy Policy

Privacy Policy for UNI PRO under the Philippine Data Privacy Act (RA 10173), operated by UNIPRO Solutions Inc.

Privacy Policy

Personal Information Controller (operator): UNIPRO Solutions Inc. (a Philippine corporation), Quezon City, Philippines
Website: https://uniproph.com (UNI PRO)
General support: support@uniproph.com · Viber +639666170699 · on-site chat widget

1. Scope

This Privacy Policy explains how UNIPRO Solutions Inc. (“we,” “us,” “UNI PRO”) collects, uses, stores, shares, and protects personal data when you use the UNI PRO platform for event browsing, registration, ticket purchase, My Ticket lookup, support, and related services.

We process personal data in accordance with Republic Act No. 10173 (Data Privacy Act of 2012) and its IRR, and other applicable Philippine laws.

2. Personal data we collect

Depending on how you use the Platform, we may collect:

2.1 Identity and registration data

  • Full name
  • Email address
  • Mobile / contact number
  • Birthdate
  • Address
  • Registration ID and ticket / QR identifiers
  • Uploaded documents required by an event (for example, Oathtaking Form / appointment proof)
  • Optional account credentials if you sign in

2.2 Transaction and payment-related data

  • Event selected, ticket type, guests, add-ons
  • Amounts in ₱, fee breakdown, and payment status
  • Payment references / transaction IDs returned by our payment collection partner
  • Limited payment method metadata (for example, that you paid via QR or card)

We do not store your full card PAN or e-wallet secret credentials on UNI PRO servers; card and wallet credentials are handled during checkout by Prestige Creative Inc., our payment collection partner.

2.3 Support and communications

  • Messages you send via email, Viber, chat widget, or support forms
  • Metadata needed to resolve your request (registration ID, event name, timestamps)

2.4 Technical and usage data

  • Device / browser type, IP address, approximate location derived from IP
  • Pages visited, referral URLs, and similar analytics events
  • Cookies and similar technologies (see Cookies)

2.5 Organizer / staff data (if applicable)

If you administer events or support tools, we may process role, login, and operational activity logs needed to secure the admin console.

3. Purposes of processing

We process personal data to:

  1. Create and manage your registration and digital ticket;
  2. Verify identity and event eligibility where required (for example, document upload);
  3. Process payments and prevent fraud or duplicate charges;
  4. Send transactional messages (confirmation, ticket link, schedule changes, payment status);
  5. Provide customer support and investigate payment or check-in issues;
  6. Operate, secure, and improve the Platform (including analytics and troubleshooting);
  7. Comply with legal, tax, accounting, and regulatory obligations;
  8. Send optional email updates only if you opt in (you may withdraw anytime);
  9. Enforce our Terms of Use and protect the rights and safety of users and the operator.

4. Lawful bases / consent

Under RA 10173, we rely on one or more of the following, as applicable:

  • Consent — for example, when you accept the Privacy Notice at checkout, upload documents, or opt in to marketing email;
  • Contract / necessary to fulfill your request — processing needed to complete registration, payment, and ticket delivery;
  • Legitimate interests — Platform security, fraud prevention, and service improvement, balanced against your rights;
  • Legal obligation — retention needed for tax, accounting, or lawful requests.

Where consent is required, you may refuse or withdraw it, understanding that some features (such as paid registration) cannot proceed without processing necessary data.

5. Sharing of personal data

We may share personal data with:

5.1 Event organizers

Name, contact details, registration status, ticket package, and documents needed for the event are shared with the organizer of the event you registered for so they can manage attendance and on-site operations.

5.2 Prestige Creative Inc. (payment collection partner)

Payment amount, order / registration references, and necessary checkout data are shared with Prestige Creative Inc., our payment collection partner, so that ticket and add-on payments can be authorized, collected, reconciled, and refunded. Prestige Creative Inc. processes this data under its own privacy terms and as our personal information processor where applicable.

5.3 Service providers

Infrastructure and tooling providers that host or support the Platform (for example, cloud hosting, email delivery, analytics, chat / support tooling) under confidentiality and data-processing arrangements.

5.4 Authorities

When required by law, regulation, court order, or to protect rights, property, or safety.

We do not sell your personal data.

6. Cross-border transfers

7. Retention

We keep personal data only as long as needed for the purposes above, including:

  • Active registrations and tickets: for the event lifecycle and a reasonable post-event support period;
  • Payment and accounting records: for the period required by tax and accounting rules;
  • Support correspondence: for as long as needed to resolve disputes and improve service;
  • Marketing contacts: until you unsubscribe or we delete inactive lists.

When retention ends, we delete or anonymize data in a secure manner, subject to legal holds.

8. Security measures

We implement organizational, physical, and technical measures appropriate to the risk, which may include access controls, encryption in transit, least-privilege staff access, audit logging, and secure cloud configuration. No method of transmission or storage is 100% secure; please protect your registration ID and ticket links.

9. Your rights as a data subject

Under RA 10173, you may have the right to:

  • Be informed about our processing;
  • Object to processing in certain cases;
  • Access your personal data;
  • Correct / rectify inaccurate data;
  • Erasure or blocking, subject to legal retention needs;
  • Damages in case of privacy violation under applicable law;
  • Data portability where applicable;
  • Withdraw consent where processing is based on consent.

To exercise these rights, contact us through the support channels listed on this site (email, phone, Viber, and chat). We may need to verify your identity (for example, registration ID and email on file).

Complaints to the National Privacy Commission (NPC)

If you believe your data privacy rights were violated, you may file a complaint with the National Privacy Commission:

  • Website: https://privacy.gov.ph

We encourage you to contact us first so we can try to resolve the concern promptly.

10. Cookies and similar technologies

We use cookies and similar technologies to:

  • Keep the site working (session, security, load balancing);
  • Remember preferences;
  • Measure traffic and improve pages (for example, analytics such as Google Analytics when enabled).

You can control cookies through your browser settings. Blocking some cookies may affect login, checkout, or chat features.

11. Children’s data

The Platform is intended for professionals registering for ceremonies and related attendees. We do not knowingly market to children. If you believe we collected a child’s data inappropriately, contact us through the support channels listed on this site.

12. Changes to this Policy

We may update this Privacy Policy from time to time. The Effective date will change when a new version is published. Material changes will be highlighted on the site or communicated through reasonable means.

13. Contact

Personal Information Controller: UNIPRO Solutions Inc.

Support: support@uniproph.com · Viber +639666170699 · on-site chat widget

Related policies: Terms of Use · Refund & Cancellation Policy